Custom Glass Mosaic Artwork Mural - White Crane Bird Design

How to Order Samples?

Our small sample pieces are free, but you will need to cover the shipping costs. If you need a full tile sample, you will need to purchase one piece.Learn More

Do you offer wholesale prices or discounts?

Yes, we offer discounted prices and custom services for bulk orders or wholesale purchases. The exact pricing will depend on the order quantity, product type, and custom requirements. Please contact our sales team for more details at saicinatiles@gmail.com.

Can I return or exchange products?

We offer a return and exchange policy to ensure you are completely satisfied with your purchase. Please refer to our return and exchange terms or contact our customer service team for more details.Learn More

How long will shipping and delivery take?

Typically, standard orders will ship within 3-7 business days. Custom orders may take longer to produce. Once your order is shipped, we’ll provide tracking information so you can track your package.

For shipments to the US, air shipping takes 1-2 weeks, and sea freight takes 5-7weeks.

For shipments to Europe, air shipping takes 1-2 weeks, rail shipping takes 5-6 weeks, and sea freight takes 6-7 weeks .

For shipments to Oceania, air shipping takes 1-2 weeks, and sea freight takes 4-5 weeks.

For other regions or if your location isn’t listed in our shipping templates, feel free to contact us for a quote and estimated delivery time at saicinatiles@gmail.com.

Can I customize the color or pattern?

Yes, we offer customization services. You can customize the color, pattern, size, and material to suit your needs. Whether it’s a small batch or a large commercial project, we can provide professional support and tailored solutions.

How do I know which tiles are suitable for my space?

If you're unsure which tiles are best for your space, our customer service team can offer expert advice based on your space size, style, and budget. For some products, we can also provide 3D renderings, design inspiration, and layout suggestions.

Do you have maintenance advice after installation?

Proper maintenance is key after installation. Here are some tips: - Clean the tile surface regularly, and avoid using harsh acidic or alkaline cleaners. - For natural stone mosaics, it’s recommended to use specialized stone care products to protect the surface. - Metal mosaics can be cleaned with high-concentration alcohol. - For glass tiles, if any grout residue remains on the surface, use a dry cloth or newspaper to wipe it off. - Check the grout joints regularly to ensure they are intact and repair them promptly if necessary.

How do I calculate how much grout I need?

Each product has different grout joint sizes and thicknesses, so there is no standard formula for calculating grout needs. We will provide the approximate weight for each tile, which you can use to estimate the quantity you’ll need. If the weight isn’t listed for a product, feel free to contact us for assistance.